Privacy policy

Effective Date: October 13, 2026

At Lamiicoo (the "Site," "we," "us," or "our"), we understand that your privacy is important to you. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

We collect information you voluntarily provide when using our Site, including:
- Your name, email address, mailing address, and phone number when you create an account or place an order
- Payment information (processed securely through our payment partners)
- Any messages you send to our customer support team

We also automatically collect certain information when you visit our Site, including:
- Internet Protocol (IP) address
- Browser type and version
- Pages you view and how long you stay on them
- Referral source (how you found our website)
- Device information

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Send promotional emails (only if you opt in — you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Prevent fraud and ensure secure transactions

3. HOW WE PROTECT YOUR INFORMATION

We implement industry-standard security measures including SSL encryption, secure payment gateways (PayPal and Stripe), and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.

4. THIRD-PARTY SERVICES

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as follows:
- Trusted service providers that help us operate our website (e.g., payment processors, shipping carriers)
- When required by law or to protect our rights and safety

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

5. COOKIES AND TRACKING

We use cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect some Site functionality.

6. YOUR RIGHTS

You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails

To exercise any of these rights, contact us at support@lamiicoo.com.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. CONTACT US

If you have any questions about this Privacy Policy, please contact us:
- By email: support@lamiicoo.com
- By phone: +86-18816316196
- By mail: Chongqing Middle Road 180, Shandong Province, China